(Kopie 1)

 

We are delighted that you are interested in our company. The management of 5HALLS HOMMAGE HOTELS GmbH and the operators of all Hommage Hotels attach great importance to the privacy and protection of your data. It is generally possible to use the Hommage Hotels website without entering any personal data. However, if an affected person (a ‘data subject’) would like to utilise special services provided by our company through our website, it may be necessary to process personal data. Should personal data need to be processed without there being legal grounds for such processing, we generally seek the permission of the data subject.

We process personal data, such as the data subject’s name, address, email address or telephone number, at all times in line with the General Data Protection Regulation and in accordance with national privacy legislation applicable to 5HALLS HOMMAGE HOTELS GmbH and all operators of Hommage Hotels. By means of this privacy policy, our company would like to inform the general public about the nature, scope and purpose of the personal data that we collect, use and process. Additionally, this privacy policy explains to data subjects the rights to which they are entitled.

As the controller of the data processing, 5HALLS HOMMAGE HOTELS GmbH and all operators of Hommage Hotels have implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as comprehensively as possible. Nevertheless, Internet-based data transmission is by its nature vulnerable to security flaws and, consequently, absolute protection can never be guaranteed. For this reason, every data subject has the option of transmitting their personal data by alternative means, for example, by telephone.

 

1. Definitions

This privacy policy relies on terminology used by European legislators and regulators when enacting the General Data Protection Regulation (GDPR). We seek to make our privacy policy easy to read and understand for the general public as well as for our guests and business partners. To ensure that this does occur, we would first like to explain the terminology we use.

The terms we use in our privacy policy include the following:

a)    personal data

Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b)    data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller of the data processing.

c)    processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, matching or combination, restriction, erasure or destruction.

d)    restriction of processing

Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.

e)    profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f)     pseudonymisation

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g)    controller

Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by European Union or member state law, the controller or the specific criteria for its nomination may be provided for by European Union or member state law.

h)    processor

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i)      recipient

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with European Union or member state law are not regarded as recipients.

j)      third party

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k)    consent

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

l) operator companies of Hommage Hotels

The companies operating Hommage Hotels are:

Söl'ring Hof Betriebs GmbH

Am Sandwall 1

25980 Sylt/Rantum

Germany

Telephone: +49 221 48567-0

Fax: +49 221 48567-148

Email: info(at)hommage-hotels.com

Internet: www.hommage-hotels.com

 

and

 

Dorint Hotel in Bremen Betriebs GmbH

Aachener Straße 1051

50858 Cologne

Germany

Telephone: +49 221 48567-0

Fax: +49 221 48567-148

Email: info(at)hommage-hotels.com

Internet: www.hommage-hotels.com

 

and

 

Hotel Nassauer Hof Gesellschaft mit beschränkter Haftung

Aachener Straße 1053-1055

50858 Cologne

Germany

Telephone: +49 221 48567-0

Fax: +49 221 48567-148

Email: info(at)hommage-hotels.com

Internet: www.hommage-hotels.com

 

and

 

Hotel Maison Messmer GmbH

Aachener Straße 1051

50858 Cologne

Germany

Telephone: +49 221 48567-0

Fax: +49 221 48567-148

Email: info(at)hommage-hotels.com

Internet: http://www.hommage-hotels.com

 

2. Controller’s name and address

For the purposes of the General Data Protection Regulation, other European Union privacy legislation applicable in member states and other privacy rules and regulations, the controller is as follows:

2.1 The following companies act jointly as controllers of the data processing described in more detail below:

5HALLS HOMMAGE HOTELS GmbH
Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)hommage-hotels.com
Internet: http://www.hommage-hotels.com

and

HON-Service GmbH

Aachener Straße 1053-1055
50858 Cologne
Germany

Telephone: +49 221 48 901-14 01
Fax: +49 221 48 901-56
Email: info@honestis.ag
Internet: www.honestis.ag

and

DHI Dorint Hospitality & Innovation GmbH

Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)dorint.com
Internet: http://www.dorint.com

and

Dorint GmbH

Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)dorint.com
Internet: http://www.dorint.com

and

Essential by Dorint GmbH

Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)dorint.com
Internet: http://www.dorint.com

and

Söl'ring Hof Betriebs GmbH
Am Sandwall 1

25980 Sylt/Rantum
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)hommage-hotels.com
Internet: http://www.hommage-hotels.com

and

Dorint Hotel in Bremen Betriebs GmbH

Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)hommage-hotels.com
Internet: http://www.hommage-hotels.com

and

Hotel Nassauer Hof Gesellschaft mit beschränkter Haftung

Aachener Straße 1053-1055
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)hommage-hotels.com
Internet: http://www.hommage-hotels.com

and

Hotel Maison Messmer GmbH

Aachener Straße 1051
50858 Cologne
Germany

Telephone: +49 221 48567-0
Fax: +49 221 48567-148
Email: info(at)hommage-hotels.com
Internet: http://www.hommage-hotels.com

5HALLS HOMMAGE HOTELS GmbH is part of the Dorint Group led by DHI Dorint Hospitality & Innovation GmbH and works closely with the above companies, which mostly belong to the aforementioned group of companies, on all aspects of the processing of personal data.

5HALLS HOMMAGE HOTELS GmbH and the operator companies of Hommage Hotels collect your data as part of your booking on the legal grounds provided in GDPR Article 6(1)(b), provided the data is required to carry out the booking process and enable your stay. Your data is stored in connection with this in a database that is located in the EU/EEA and maintained by HON-Service GmbH for 5HALLS HOMMAGE HOTELS GmbH, the operator companies of Hommage Hotels, DHI Dorint Hospitality & Innovation GmbH, Dorint GmbH and Essential by Dorint GmbH for the period of your stay and, beyond that, for a period of three years, unless there exist more extensive legal retention obligations (under the German Tax or Commercial Codes); said storage takes place regardless of whether the booking is made and data therefore collected via www.hommage-hotels.com or via direct contact with one or more of the Hommage Hotels operator companies. In this respect, all of the aforementioned companies – 5HALLS HOMMAGE HOTELS GmbH, the operator companies of Hommage Hotels, HON-Service GmbH, DHI Dorint Hospitality & Innovation GmbH, Dorint GmbH and Essential by Dorint GmbH – act jointly as controllers of the data processing.  Pursuant to GDPR Article 26(2) second sentence, the following provides you with the core content of our contract regarding this shared controller role:

The transfer of data into the jointly maintained database described above is based on our legitimate interest within the meaning of GDPR Article 6(1)(f) in consistently planning and carrying out various, group-wide tasks within the Dorint Group. This pertains in particular to the creation of market analyses and analyses of revenue, sales, marketing, brand development, brand promotion, advertising, public relations, loyalty programmes etc. Such analyses and activities are primarily undertaken by DHI Dorint Hospitality & Innovation GmbH and similarly by 5HALLS HOMMAGE HOTELS GmbH, Dorint GmbH, Essential by Dorint GmbH and HON-Service GmbH.

Where you provide us with your data based on consent given pursuant to GDPR Article 6(1)(a) for other purposes, e.g. for signing up to our newsletter, we store this data for the time that your consent is valid. You can withdraw your consent at any time for future effect. This data is also entered into and stored in the jointly maintained database described above.

Data is also transferred between the joint controllers for the purposes of satisfying contracts, particularly where the data is required to carry out the booking process and enable your stay.

Additionally, this data is handled in accordance with this privacy policy and legal provisions; we explicitly refer you to your rights as per section 13 of this privacy policy. Your point of contact for all data subject rights is chiefly 5HALLS HOMMAGE HOTELS GmbH for matters to do with and requests made via the website http://www.hommage-hotels.com, and the Hommage Hotels operator companies for contact or bookings made in person; HON-Service GmbH, as the operator of the database in partnership with the other controllers, satisfies the rights of data subjects. However, you may also speak with any of the joint controllers directly; each of them is responsible for actioning your request regarding your data subject rights.

As part of the joint controller roles, 5HALLS HOMMAGE HOTELS GmbH and the operator companies of Hommage Hotels are responsible for the collection of your data, and therefore for the accuracy of your data and the lawfulness of its collection. Your data is used by all joint controllers within the scope provided above; the joint controllers are the entities jointly responsible for the lawfulness of your data’s use within the framework of your consent.

2.2. 5HALLS HOMMAGE HOTELS GmbH is the responsible entity for any collection of data on this website that is described below.

 

3. Name and address of the privacy officer

The privacy officer for 5HALLS HOMMAGE HOTELS GmbH, the entity responsible for the data collection and processing on this website, is:

Prof. Rolf Lauser
Privacy Officer
Dr. Gerhard-Hanke-Weg 31
85221 Dachau
Germany

Email: rolf(at)lauser-nhk.de

All data subjects are able to contact our privacy officer directly at any time if they have questions or suggestions regarding data privacy.

 

4. Cookies

The Hommage Hotels website uses cookies. Cookies are text files that are downloaded and stored on a computer system through a Web browser.

There are numerous websites and servers that use cookies. Many cookies contain what is called a cookie ID. A cookie ID is a unique identifier for the cookie. The ID consists of a sequence of characters through which websites and servers can be matched to the specific Web browser in which the cookie was stored. This makes it possible for the accessed websites and servers to differentiate between the data subject’s individual browser and other browsers that receive other cookies. Specific Web browsers can thus be recognised and identified using the unique cookie ID.

By using cookies, 5HALLS HOMMAGE HOTELS GmbH can provide website users with more user-friendly services that would otherwise not be possible.

The use of cookies optimises the information and offerings on our website for the user’s benefit. Cookies enable us to recognise the people using our website, as described above. The reason we seek to recognise users is so that we can make it easier for them to use our website. A person who uses a website that stores cookies, for example, does not have to repeatedly log in every time he or she visits the site, as the website and the cookie stored on the user’s computer take care of it for him or her. Another example is the cookie stored for a shopping basket in an online shop. The online shop remembers the items the customer puts in his or her virtual basket by using a cookie.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been stored can be deleted at any time using the Web browser or other programs. This is a function available in all common Web browsers. If a data subject deactivates his or her Web browser’s cookie-saving function, it may in some cases no longer be possible to use the complete functionality of our website. Tracking cookies are used by the responsible entity if you have previously given your consent.

 

5. Collection of general data and information

Every time a data subject or automated system navigates to the Hommage Hotels website, the website collects a range of general data and information. This general data and information is stored in the server’s log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the system accessing the website, (3) the website from which a visiting system navigates to our website (the ‘referrer’), (4) the pages that a visiting system navigates to on our website, (5) the date and time of website access, (6) the Internet Protocol (IP) address, (7) the visiting system’s Internet service provider and (8) other data and information of a similar nature that can be used to avert danger in case our IT systems are attacked.

5HALLS HOMMAGE HOTELS GmbH does not infer details about the data subject when using this general data and information. Rather, this information is required to (1) present the content of our website correctly, (2) optimise the content and advertisement of our website, (3) assure ongoing operability of our IT systems and our website’s technology and (4) supply information required for criminal prosecution to prosecution authorities in the event of a cyberattack. This data and information, which is collected anonymously, is therefore analysed by 5HALLS HOMMAGE HOTELS GmbH for statistical purposes and, moreover, with the goal of increasing the protection and security of data in our organisation so that an optimal level of protection for the personal data processed by us can in the end be assured. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.

 

6. Registration on our website/registration for the Dorint Card bonus programme

The data subject has the option of, for example, registering for the Dorint Card bonus programme on the controller’s website if the data subject enters his or her personal data. By entering his or her data, the data subject gives his or her consent to its processing on the basis of the following provisions; the data subject enjoys all the rights set out below in section 13, including in particular the right to withdraw consent under privacy law, though the exercise of such rights may exclude him or her from participation in the Dorint Card bonus programme.

The personal data that is transferred to the controller as part of this can be seen in the relevant data input screen used for registration. The personal data entered by the data subject is collected and stored exclusively for the controller’s internal usage and own purposes. The controller may arrange disclosure to one or more processors, for example a courier, which will in turn use the personal data exclusively for internal purposes attributable to the controller.

Registration on the controller’s website also results in the storage of the date and time of registration along with the IP address assigned by the data subject’s Internet service provider (ISP). This data is stored because it is the only way we can prevent our services being misused and, if necessary, this data enables us to investigate any crimes that may be committed. In this respect, storage of this data is required for the controller’s security.

Registration of the data subject based on his or her voluntary entry of personal data serves the purpose of allowing the controller to offer the data subject content or services that can only be offered to registered users due to the nature of those items. On request, the controller will provide any data subject access to his or her personal data by providing information about what personal data regarding the data subject is stored. Furthermore, if desired or advised by the data subject, the controller will correct or erase personal data unless there are statutory retention obligations barring such action. The data subject may approach or contact any employee of the controller for this purpose. The controller has partnered with the processor Serenata Intraware for the processing of personal data in conjunction with registration for the Dorint Card bonus programme. The company operating Next Guest CRM/Serenata Intraware is Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich.

 

7. Signing up to our newsletter

Users are offered the opportunity to sign up for the Hommage Hotels newsletter on the Hommage Hotels website. By entering his or her data, the data subject gives his or her consent to its processing on the basis of the following provisions; the data subject enjoys all the rights set out below in section 13, including in particular the right to withdraw consent under privacy law, though the exercise of such rights may preclude him or her from subscribing to our newsletter.

The personal data that is transferred to the controller when requesting the newsletter can be found on the input screen used for this. 5HALLS HOMMAGE HOTELS GmbH provides its customers and business partners with information at regular intervals by way of a newsletter featuring the company’s offers. Our company’s newsletter can normally only be received by the data subject if (1) the data subject possesses a valid email address and (2) the data subject signs up to receive the newsletter. The law requires that a confirmation email using the double-opt-in method be sent when the data subject enters a previously unused email address for receiving the newsletter. This confirmation email serves to check whether the owner of the email address is the data subject and has authorised the sending of the newsletter.

When signing up for the newsletter, we also store the IP address assigned to the data subject by his or her Internet service provider (ISP) as used by his or her computer system at the time of signing up as well as the date and time of signing up. It is necessary to collect this data in order to identify any (potential) misuse of a data subject’s email address at a later point in time, for which reason such collection serves as legal security for the controller.

The personal data collected during newsletter sign-up is used exclusively to send our newsletter. Furthermore, newsletter subscribers may receive information via email if this is required for the operation of the newsletter service or registration for it, as may be the case if there are changes to the newsletter offering or changes to the technical situation. We use the ‘Mailchimp’ newsletter sending service and Serenata Intraware for signing up to and sending out our newsletter. Extensive information about the ‘Mailchimp’ and Serenata Intraware newsletter sending services can be found in section 20 of this privacy policy.

A subscription to our newsletter can be cancelled by the data subject at any time. The data subject can at any time withdraw consent that he or she may have given us to store personal data in order to send the newsletter. A link is included in every newsletter for the purpose of withdrawing consent. Furthermore, there also exist the options of unsubscribing from the newsletter directly on the controller’s website or notifying the controller of this desire in another way.

 

8. Newsletter tracking

The 5HALLS HOMAGE HOTELS GmbH newsletters contain Web beacons. A Web beacon is a miniature graphic file embedded in emails sent out in HTML format in order to enable log-file records and log-file analysis. This enables a statistical analysis of the success or failure of online marketing campaigns. Using the embedded Web beacon, 5HALLS HOMMAGE HOTELS GmbH can identity whether and when an email is opened by a data subject and the links included in the email that the data subject has followed.

Such personal data collected using Web beacons contained in newsletters is stored and analysed by the controller to optimise the sending of the newsletter and better align the content of future newsletters with the interests of the data subject. Data subjects are entitled at any time to withdraw the special declaration of consent provided in connection with this through the double-opt-in method. We partner with the newsletter sending services ‘Mailchimp’ and Serenata Intraware for this. Extensive information about the ‘Mailchimp’ and Serenata Intraware newsletter sending services can be found in section 20 of this privacy policy.

 

9. Contact option on website/contact form and email contact

Due to statutory regulations, the Hommage Hotels website contains information that enables fast, electronic contact with our company and direct communication with us, including a general email address. The contact forms provided as contact options are forms for general enquiries, booking and reservation requests, restaurant table reservation requests and ordering brochures. If a data subject contacts the controller by email or using the contact form, the personal data transmitted by the data subject will be stored automatically. Personal data transmitted from the data subject to the controller in a voluntary manner such as this is stored for the purpose of processing or contacting the data subject. If a user utilises this contact option, the data entered on the data input screen will be transferred to us and stored. This data includes: the user’s forename, surname, telephone number and/or email address. In addition, the following data is also stored at the time the message is sent: the user’s IP address and the date and time of registration. The user’s consent to the processing of the data is obtained and the user referred to this privacy policy when he or she sends the message.

Alternatively, contact is also possible using the provided email address. In this case, the user’s personal data that is transferred with the email is stored. This personal data is not shared with third parties.

If the user has given his or her consent, the legal grounds for processing the data are provided in GDPR Article 6(1)(a). The legal grounds for processing data that is transferred when sending an email are provided in GDPR Article 6(1)(f). If the email contact is for the purpose of entering into a contract, there are additional legal grounds for processing provided in GDPR Article 6(1)(b).

 

10. Comment function on the website’s blog

5HALLS HOMMAGE HOTELS GmbH maintains a blog located on the controller’s website on which it offers users the opportunity to leave individual comments on individual blog posts. A blog is typically a publicly accessible home page that is maintained on a website on which one or more persons known as bloggers or Web bloggers post articles or write down thoughts in so-called blog posts. Blog posts can normally be commented on by third parties.

If a data subject leaves a comment on the blog published on this website, the comments left by the data subject are stored and published along with details about the time the comment was written and the username (pseudonym) selected by the data subject. Furthermore, the IP address assigned by the data subject’s Internet service provider (ISP) is logged, too. This storage of the IP address is for security reasons and in case the data subject leaves a comment that violates third-party rights or leads to unlawful content being posted. For this reason, the personal data is stored in the interest of the controller, allowing it to exculpate itself where necessary in the event of a breach of the law. The personal data collected this way is not disclosed to third parties unless such disclosure is required by law or serves the controller’s legal defence.

 

11. Subscription to comments on the website’s blog

Third parties may normally subscribe to the comments that are submitted to the 5HALLS HOMMAGE HOTELS GmbH blog. In particular, there exists the opportunity for a commenter to subscribe to the comments that are left following his or her comment on a specific blog post. The legal grounds for processing user contact data in this case are provided in GDPR Article 6(1)(a).

If a data subject decides to use the option of subscribing to comments, the controller will send an automatic confirmation email using the double-opt-in method to check whether the owner of the provided email address really has decided in favour of this option. The option to subscribe to comments can be deactivated at any time.

 

12. Routine deletion and restriction of personal data

The controller processes and stores the data subject’s personal data only for the period of time required to achieve the purpose for which it is stored or only if the controller is required to store data on account of legislation or regulations that are passed by European Union legislators and regulators, or other legislators, and the controller is subject to this legislation or these regulations.

Should there no longer be any reason to store the data or if a retention period prescribed by a European Union directive or regulation or by other relevant law expires, the personal data will be restricted from processing or deleted as a matter of routine and in accordance with statutory regulations.

 

13. Rights of the data subject

a)    right of confirmation

Under law enacted by European Union legislators and regulators, each data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed. If a data subject would like to utilise this right of confirmation, he or she can contact an employee of the controller for this at any time.

b)    right of access

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to obtain information free of charge about the personal data regarding him or her that is stored by the controller and to obtain a copy of this information at any time. Further, European Union legislators and regulators empower the data subject to demand access to the following information:

  • the purposes of the processing
  • the categories of personal data processed
  • the recipients or categories of recipient to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data is not collected from the data subject: any available information as to its source
  • the existence of automated decision-making, including profiling, referred to in GDPR Article 22(1) and (4) and, in at least these cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

In addition, the data subject also has a right of information regarding personal data that has been transferred to a third country or an international organisation. If that is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject would like to utilise these rights of access and information, he or she can contact an employee of the controller for this at any time.

c)    right to rectification

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Moreover, and taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by providing a supplementary statement.

If a data subject would like to utilise this right of rectification, he or she can contact an employee of the controller for this at any time.

d)    right to erasure (‘right to be forgotten’)

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and processing is not required:

  • The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  • The data subject withdraws the consent on which the processing is based in accordance with GDPR Article 6(1)(a) or Article 9(2)(a) and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to GDPR Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to GDPR Article 21(2).
  • The personal data has been unlawfully processed.
  • The personal data has to be erased for compliance with a legal obligation under European Union or member state laws to which the controller is subject.
  • The personal data has been collected in relation to offered information society services referred to in GDPR Article 8(1).

Where one of the above grounds applies and a data subject would like to have the personal data stored by controller erased, he or she can contact an employee of the controller for this at any time. The controller’s employee will arrange to have the erasure request taken care of promptly.

Where the controller has made the personal data public and our company, as controller, is obliged under GDPR Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested the erasure by these other controllers of any links to, or copies or replications of, this personal data, provided it is not necessary to process the data. The controller’s employee will arrange the necessary measures for the individual situation.

e)    right to restriction of processing

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to obtain the controller’s restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to GDPR Article 21(1) pending the verification of whether the legitimate grounds of the controller override those of the data subject.

Where one of the above requirements is met and a data subject would like to ask to have the personal data stored by controller restricted, he or she can contact an employee of the controller for this at any time. The controller’s employee will arrange the restriction of processing.

f)     right to data portability

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. The data subject also has the right to transmit that data to another controller without hindrance from the controller to which the personal data has been provided, where the processing is based on consent pursuant to GDPR Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to GDPR Article 6(1)(b), and the processing is carried out by automated means. However, this latter right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Additionally, in exercising his or her right to data portability pursuant to GDPR Article 20(1), the data subject has the right to have the personal data transmitted directly from one controller to another where technically feasible and where the rights and freedoms of others are not adversely affected.

If a data subject would like to utilise this right to data portability, he or she can contact one of the controller’s employees at any time.

g)    right to object

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point GDPR Article 6(1)(e) or (f). This also applies to any profiling based on these provisions.

In the event of an objection, the controller will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or the processing serves the establishment, exercise or defence of legal claims.

Where the controller processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him or her for such marketing. The right to objection includes profiling, to the extent that it is related to such direct marketing. Where the data subject objects to the controller processing for direct marketing purposes, the controller will no longer process the personal data for such purposes.

In addition, where personal data is processed by the controller for scientific or historical research purposes or statistical purposes pursuant to GDPR Article 89(1), the data subject, on grounds relating to his or her particular situation, has the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise his or her right of objection, the data subject can directly contact any employee of the controller or another employee. Furthermore, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject has the option of exercising his or her right to object by automated means using technical specifications.

h)    automated individual decision-making, including profiling

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators not to be subject to a decision based solely on automated processing, including profiling, which has legal consequences for him or her or significantly affects him or her in a similar manner. However, this right does not apply if the decision: (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by European Union or member state law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights, freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.

If the decision is (1) required for entering into or performance of a contract between the data subject and controller, or (2) based on the data subject’s explicit consent, the controller will implement suitable measures to safeguard the data subject’s rights, freedoms and legitimate interests, which involves at least the right for the data subject to obtain human intervention from the controller, to express his or her point of view and to contest the decision.

If a data subject would like to utilise rights related to automated decisions, he or she can contact an employee of the controller for this at any time.

i)      right to withdraw consent under privacy law

Any data subject whose personal data is processed has the right granted by European Union legislators and regulators to withdraw his or her consent to the processing of that personal data at any time.

If a data subject would like to utilise his or her right to withdraw consent, he or she can contact an employee of the controller for this at any time.

 

14. Privacy-policy provisions for the use and application of the customer relationship management (CRM) system from Next Guest CRM/Serenata Intraware

The controllers have integrated a customer-relationship management (CRM) system from the company Next Guest CRM/Serenata Intraware. A CRM system is used to maintain relationships with customers and refers to a company’s consistent focusing on its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important building block for our company and enables deeper relationship marketing. The customer data that is stored on systems from Next Guest CRM/Serenata Intraware also includes personal data, namely contact, contract and payment data of guests and prospective guests and also of employees, suppliers, contractors and other parties to contracts with the customer/companies and documents featuring communication between the aforementioned parties and the customer/companies.

The company operating Serenata Intraware is Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich; the controllers have signed a contract with this company for processing on the controller’s behalf.

Personal data is processed when bookings are made on the Hommage Hotels website and when registering online for the Dorint Card bonus programme. The personal data is processed as per the provisions of GDPR Articles 4(2) and 28. The controllers have a legitimate interest in this processing and the processing is also required to carry out online bookings. Data processing in this regard is therefore based on GDPR Article 6(1)(b) and, otherwise, on GDPR Article (6)(1)(f). On request, the controllers will provide any data subject access to his or her personal data by providing information about what personal data regarding the data subject is stored. Furthermore, if desired or advised by the data subject, the controller will correct or erase personal data unless there are statutory retention obligations barring such action. The data subject may approach or contact any employee of the controller for this purpose.

 

15. Privacy-policy provisions for the use and application of HotelREZ

The controllers have integrated services from HotelREZ Limited. These services comprise software for capturing data for the creation and processing of bookings for hotel stays. HotelREZ is used online on the website dorint.com for the purpose of carrying out a direct booking.  The nature and scope of the personal data requested can be found on the corresponding input screen. The personal data is collected, processed and used exclusively for carrying out and managing the contract (the accommodation contract) established with the booking and for carrying out and managing the hotel stay. The underlying legal grounds for this are provided in GDPR Article 6(1)(b).

The company operating HotelREZ, HotelREZ Limited, is based in the United Kingdom and registered at Balderton Hall, Fernwood, Newark, Nottinghamshire, NG24 3JR, United Kingdom; the controllers have signed a contract with this company for processing on the controller’s behalf.

 

17. Privacy-policy provisions for the use and application of an Internet service provider

The controllers use the Web hosting provider Mittwald, based in Germany, for the purposes of hosting the website and for backup services. A hosting provider offers and operates Internet services that are necessary for the infrastructure required for the controllers’ website.

The company operating Mittwald is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp, Germany; the controllers have signed a contract with this company for processing on the controller’s behalf.

Access to personal data by the contractor cannot be ruled out when services are performed for the purpose of hosting. The data-processing operations take place in a member state of the European Union or European Economic Area exclusively.  The personal data that is transferred is normally user data such as IP addresses and files logging user activities (the pages visited, time of access, byte volume of data sent, source/referrer from which the visitor accessed the page, browser used, operating system used and IP address used). The data collected through Mittwald is not used to identify the data subject unless separate, explicit consent has been obtained from the data subject beforehand. This data is not merged with personal data or with other data that contains the same pseudonym.

 

18. Privacy-policy provisions for the use and application of Affilinet

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from the company Affilinet into this website. Affilinet is a German affiliate network that offers affiliate marketing.

Affiliate marketing is an Internet-based form of selling that enables commercial website operators – ‘merchants’ or ‘advertisers’ – to display advertising on websites belonging to third parties, i.e. sales partners which are also referred to as ‘affiliates’ or ‘publishers’ and which usually receive commission from clicks or sales. Using the affiliate network, the merchant provides an advertising medium, i.e. a banner advertisement or other suitable form of online advertising, which is in turn displayed by an affiliate on its own website or via other channels, such as through keyword advertising or email marketing.

The company operating Affilinet is affilinet GmbH, Erste Sapporobogen 6-8, 80637 Munich, Germany; the controllers have signed a contract with this company for processing on the controller’s behalf.

Affilinet stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. The tracking cookie from Affilinet does not store any kind of personal data. The only things stored are the identification number of the affiliate, i.e. the partner selling to the prospective customer, and the reference number of the visitor of a website and the advertisement that has been clicked on. The purpose for storing this data is to carry out commission payments between a merchant and the affiliate for commission earned through Affilinet, the affiliate network.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been set by Affilinet can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Affilinet’s applicable privacy-policy provisions can be viewed at www.affili.net/de/footeritem/datenschutz.

 

19. Privacy-policy provisions for the use and application of Etracker

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from the company Etracker into this website. Etracker is a Web-analytics service. Web analytics refers to the collection, storage and analysis of data regarding the behaviour of website visitors. A Web-analytics service records data that includes the website from which a data subject has arrived at another (called the ‘referrer’), the pages that are accessed on a website and how often and for how long a page is viewed. Web analytics is used primarily to optimise websites and for cost-benefit analyses of Internet advertising.

The company operating Etracker is etracker GmbH, Erste Brunnenstraße 41, 20459 Hamburg, Germany; the controller has signed a contract with this company for processing on the controller’s behalf.

Etracker stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. Every time a page is visited on this website, which is operated by the controller and features an integrated Etracker component, the relevant Etracker component automatically causes the Web browser on the data subject’s IT system to transfer data to Etracker for marketing and optimisation purposes. As part of this technical process, Etracker obtains data that is subsequently used to create pseudonymous usage profiles. The usage profiles generated through this serve to analyse the behaviour of the data subject accessing the controller’s website, and these usage profiles are analysed with the aim of improving and optimising the website. The data collected through the Etracker component is not used to identify the data subject unless separate, explicit consent has been obtained from the data subject beforehand. This data is not merged with personal data or with other data that contains the same pseudonym.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been set by Etracker can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Additionally, the data subject has the option of objecting to and preventing the acquisition of data generated by the Etracker cookie in relation to usage of this website and of objecting to and preventing the processing of this data by Etracker. To do this, the data subject must follow this link: www.etracker.de/privacy and click on ‘Set cookie’, which will set an opt-out cookie. The opt-out cookie set by objecting to the processing will be stored on the IT system used by the data subject. If the cookies on the data subject’s system are then erased after registering an objection, the data subject will have to follow the link again and set a new opt-out cookie.

Please note that setting an opt-out cookie means that the data subject may not be able to use the controller’s website to its full extent any more.

Etracker’s applicable privacy-policy provisions can be viewed at https://www.etracker.com/de/datenschutz.html.

 

20. Privacy-policy provisions for the use and application of the Mailchimp and Serenata Intraware email marketing systems

The controllers use the email marketing components of Mailchimp and Serenata Intraware to send their newsletter.

Mailchimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, United States. The Serenata Intraware email marketing system is in turn a service of Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich, Germany.
User data that is stored when signing up for the newsletter via Mailchimp (email address, IP address and date and time of signing up) is transferred to a server belonging to The Rocket Science Group in the United States, where it is stored in compliance with the EU-US Privacy Shield Framework. Further information about privacy with Mailchimp can be found at: mailchimp.com/legal/privacy/

Further information about the EU-US Privacy Shield Framework can be found at: the office of the German Federal Commissioner for Data Protection and Freedom of Information ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/index_en.htm.
User data stored when signing up for the newsletter through Serenata Intraware (email address, IP address and the date and time of signing up) is transferred to a server belonging to Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich, Germany. The personal data is processed as per the provisions of GDPR Articles 4(2) and 28.

Users may at any time cancel or withdraw their subscription to this newsletter, and therefore their consent to storage of their data, with effect for the future. Specific details about this can be found in the confirmation email and in any individual newsletter. Our newsletter contains Web beacons, which we use to be able to identify whether and when an email has been opened and the links in the email that were followed by the personalised recipient.

We store this data so that we can align our newsletter optimally with the wishes and interests of our subscribers. Accordingly, the data collected this way is used to send personalised newsletters to each recipient. To obtain data-subject consent, we ask users to confirm the following statement at the appropriate location: ‘I consent to my data and usage patterns being stored electronically by the newsletter tracking technology so that I can receive a personalised newsletter.’

Withdrawing consent to receipt of the newsletter will also withdraw consent to the tracking described above. When personal data is processed for the purpose of contacting us, it is done in accordance with GDPR Article 6(1)(a) on the basis of the consent granted voluntarily by the data subject. The personal data collected by us so that the data subject can use the contact form is deleted automatically once his or her enquiry has been resolved.

 

21. Privacy-policy provisions for the use and application of ‘eStandby Upgrade’ services from NOR1

The controllers also use ‘eStandby Upgrade’ services that aim to offer booked hotel guests appropriate add-on services. Data is processed for the purposes of discharging contractual obligations and taking steps prior to entering into a contract, and based on the controllers’ legitimate interest in providing information about appropriate services or add-on services. The legal grounds for the data processing are therefore provided in GDPR Article 6(1)(b) and (f).

The controller partners with the processor Nor1, Inc., a company registered in Delaware, United States, at 3255 Scott Blvd, Building 7 Suite 120, Santa Clara, CA 95054, United States for the processing of personal data for ‘eStandby Upgrade’ services. Further information about privacy at Nor1 can be found at: www.nor1.com/privacy_policy

The following personal data is stored and processed for the ‘eStandby Upgrade’ services: booking data including the name and address of the guest, name and address of the invoice recipient, services booked and loyalty programme memberships such as the Dorint Card bonus programme and data about the hotel/guest relationship.

In connection with ‘eStandby Upgrade’ services, the personal data is transferred to servers belonging to Nor1, Inc. and its subsidiaries in the United States and stored there in compliance with the EU-US Privacy Shield Framework. Further information about the EU-US Privacy Shield Framework can be found at: the office of the German Federal Commissioner for Data Protection and Freedom of Information ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/index_en.htm.

 

22. Privacy-policy provisions for the use and application of Customer Alliance

The controllers have integrated services from Customer Alliance. Customer Alliance is used to analyse customer ratings on the Internet, actively survey customers and acquire bookings. Customer Alliance collects, uses and processes personal data for this. The nature and purpose of Customer Alliance’s processing of personal data is to approach the controller’s customers with a request to rate the provided service, record the customers’ ratings and subsequently analyse them for and provide them to the controller. The controllers have a legitimate interest in such actions for analysing customer satisfaction, for which reason the processing in this context is based on GDPR Article 6(1)(f).

The company operating the Customer Alliance services is CA Customer Alliance GmbH, Ullsteinstraße 130, 12109 Berlin, Germany; the controllers have signed a contract with this company for processing on the controller’s behalf.

Customer Alliance processes these types/categories of data on behalf of the controllers: name, title, gender, language, contract length, email address, telephone number, address, information about service performed (costs, revenue, number of items within the service scope), individual segmentation data if applicable, channels through which contracts were entered into (online, telephone etc.), country of origin, category or group of service, rating of Customer Alliance’s client by the customer (customer rating). The processing of the personal data takes place exclusively within the territory of the Federal Republic of Germany or in a member state of the European Union or European Economic Area.

 

23. Privacy-policy provisions for the use and application of Google Maps

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated Google Maps services into this website. The Google Maps API is used to present geographical information visually. Google also collects, processes and uses data about visitors’ use of the map functions when Google Maps is used.

The company operating the Google Maps services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Google Maps stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. By setting the cookie, Google becomes able to recognise the visitor of our website if he or she later views a website that is also a member of the Google Display Network. The data subject’s Web browser automatically identifies itself with Google each time a website with the integrated Google Maps service is viewed. As part of this technical process, Google receives personal data such as the user’s IP address or surfing patterns, which Google uses to do things such as display interest-based advertising.

Personal information such as the website visited by the data subject is stored using the cookie. Accordingly, personal data, including the IP address for the data subject’s Internet connection, is transferred to Google in the United States every time our website is visited. This personal data is stored by Google in the United States. In some cases, Google shares the personal data collected through these technological processes with third parties.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been set by Google can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do this, the data subject must navigate to the link www.google.com/settings/ads on any of the browsers he or she uses and select his or her preferred settings there.

Further information and the applicable privacy-policy provisions of Google can be viewed at www.google.de/intl/de/policies/privacy/.

 

24. Privacy-policy provisions for the use and application of Facebook

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from the company Facebook into this website. When giving consent to the use of cookies, the data subject consents to the data processing described here in connection with Facebook components, though he or she can also deny consent. The following information about Facebook, including data processing by Facebook, only applies to data subjects when they have given their consent to the setting of cookies.

Facebook is a social network. A social network is a social meeting place and online community run on the Internet that usually enables users to communicate with each other and interact in a virtual setting. A social network can be used as a platform to exchange opinions and experiences and it enables the online community to provide personal or commercial information. Facebook enables the social network’s users to do things such as create private profiles, upload photos and network with each other through friend requests.

The company operating Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. Its controller for the processing of personal data concerning data subjects living outside of the United States or Canada is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Central Harbour, Dublin 2, Ireland.

Every time an individual page is visited on this website, the latter being operated by the controller and featuring an integrated Facebook component (Facebook plug-in), the relevant Facebook component automatically causes the Web browser on the data subject’s IT system to download a rendering of the corresponding Facebook component from Facebook. An overview of all Facebook plug-ins can be found at developers.facebook.com/docs/plugins/. This technological process involves Facebook receiving knowledge of the particular page on our website that the data subject visits. This process is only activated on our website if you have previously given your consent.

Every time the data subject visits our website and for the entire length of time he or she dwells on our website, Facebook identifies the specific page on our website that the data subject visits if he or she is simultaneously logged into Facebook. This information is collected by the Facebook component and matched with the data subject’s Facebook account by Facebook. If the data subject clicks on one of the Facebook buttons integrated into our website, for example the ‘Like’ button, or if the data subject leaves a comment, Facebook matches this information with the data subject’s personal Facebook account and stores this personal data.

The Facebook component always informs Facebook of the data subject visiting our website if the data subject is simultaneously logged into Facebook at the time of visiting our website, irrespective of whether the data subject clicks on the Facebook component. If the data subject does not want this information to be transferred to Facebook in the described manner, he or she can prevent it being transferred by logging out of his or her Facebook account before visiting our website.

The Data Policy published by Facebook, available at de-de.facebook.com/about/privacy/, provides information about Facebook’s collection, processing and use of personal data. Furthermore, it explains the settings that Facebook offers to protect the privacy of data subjects. Additionally, there are various applications available that make it possible to stop data from being transferred to Facebook. Data subjects can use these applications to prevent data from being transferred to Facebook.

 

25. Privacy-policy provisions for the use and application of Google Remarketing

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated Google Remarketing services into this website. Google Remarketing is a function of Google AdWords which enables a company to display advertising to Internet users who have previously viewed the company’s website. Accordingly, the integration of Google Remarketing allows a company to create user-based advertising and consequently display to the Internet user interest-based advertisements. The Google AdWords services are only activated when you have previously given your consent to the setting of cookies.

The company operating the Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google Remarketing is to display interest-based advertising. Google Remarketing enables us to display advertisements over the Google Display Network or other websites that are aligned with the individual needs and interests of Internet users.

Google Remarketing stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. By setting the cookie, Google becomes able to recognise the visitor of our website if he or she later views a website that is also a member of the Google Display Network. The data subject’s Web browser automatically identifies itself with Google each time a website with the integrated Google Remarketing service is viewed. As part of this technical process, Google receives personal data such as the user’s IP address or surfing patterns, which Google uses to do things such as display interest-based advertising.

Personal information such as the website visited by the data subject is stored using the cookie. Accordingly, personal data, including the IP address for the data subject’s Internet connection, is transferred to Google in the United States every time our website is visited. This personal data is stored by Google in the United States. In some cases, Google shares the personal data collected through these technological processes with third parties.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been set by Google Remarketing can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do this, the data subject must navigate to the link www.google.com/settings/ads on any of the browsers he or she uses and select his or her preferred settings there.

Further information and the applicable privacy-policy provisions of Google can be viewed at www.google.de/intl/de/policies/privacy/.

 

26. Privacy-policy provisions for the use and application of Google+

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated the Google+ button as a component on this website. Google+ is a social network. A social network is a social meeting place and online community run on the Internet that usually enables users to communicate with each other and interact in a virtual setting. A social network can be used as a platform to exchange opinions and experiences and it enables the online community to provide personal or commercial information. Google+ enables the social network’s users to do things such as create private profiles, upload photos and network with each other through friend requests.

The company operating Google+ is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Google+ is only activated when you have previously given your consent to the setting of cookies.

Every time an individual page is visited on this website, the latter being operated by the controller and featuring an integrated Google+ button, the relevant Google+ button automatically causes the Web browser on the data subject’s IT system to download a rendering of the corresponding Google+ button from Google. This technological process involves Google receiving knowledge of the particular page on our website that the data subject visits. More detailed information about Google+ can be viewed at developers.google.com/+/.

Every time the data subject visits our website and for the entire length of time he or she spends on our website, Google identifies the specific page on our website that the data subject is visiting if he or she is simultaneously logged into Google+. This information is collected by the Google+ button and matched with the data subject’s Google+ account by Google.

If the data subject clicks on one of the Google+ buttons integrated into our website and thereby submits a Google+1 recommendation, Google matches this information with the data subject’s personal Google+ account and stores this personal data. Google stores the Google+1 recommendation of the data subject and makes it publicly accessible in compliance with the terms and conditions accepted by the data subject in connection with this. A Google+1 recommendation by the data subject on this page will afterwards be stored and processed along with other personal data, such as the name and photograph on the Google+1 account used by the data subject, in other Google services, such as Google search engine results, the data subject’s Google account or other places, for example on websites or in association with advertising. Moreover, Google is able to match visits to this website with other personal data stored at Google. Additionally, Google records this personal information with the purpose of improving or optimising different Google services.

The Google+ button always informs Google of the data subject visiting our website if the data subject is simultaneously logged into Google+ at the time of visiting our website, irrespective of whether the data subject clicks on the Google+ button.

If the data subject does not want personal data to be transferred to Google, he or she can prevent such transfers by logging out of his or her Google+ account before visiting our website.

Further information and the applicable privacy-policy provisions of Google can be viewed at www.google.de/intl/de/policies/privacy/. Further information from Google about the Google+1 button can be viewed at developers.google.com/+/web/buttons-policy.

 

27. Privacy-policy provisions for the use and application of Google AdWords

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated Google AdWords into this website. Google AdWords is a service for online advertising that permits advertisers to place advertisements in Google’s search engine results as well as in the Google Display Network. Google AdWords allows an advertiser to use certain predefined keywords to display an advertisement in Google’s search engine results only when the user views a keyword-related search result through the search engine. Advertisements are distributed throughout the Google Display Network using an automated algorithm and following the predefined keywords on websites on related subjects.

The company operating the Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Google AdWords is only activated when you have previously given your consent to the setting of cookies.

The purpose of Google AdWords is to advertise our website by displaying interest-based advertising on the websites of third-party companies and in Google’s search engine results and to display external advertisements on our website.

If a data subject accesses our website through a Google advertisement, Google stores a conversion cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. A conversion cookie stops being effective after thirty days and does not serve to identify the data subject. The conversion cookie, provided it is still effective, is used to see whether specific pages on our website have been viewed, for example the shopping basket page of an online shop system. Through the conversion cookie, both we and Google can see whether a data subject who accessed our website via an AdWords advertisement has generated revenue, that is, carried out or cancelled a purchase.

The data and information collected using the cookie is used by Google to create visitor statistics for our website. These visitor statistics are in turn used by us to calculate the total number of visitors referred to us through AdWords advertisements, i.e. to ascertain the success or failure of each AdWords advertisement and optimise our AdWords advertisements for the future. Neither our company nor other Google AdWords clients receive from Google information that could be used to identify the data subject.

Personal information such as the website visited by the data subject is stored using the conversion cookie. Accordingly, personal data, including the IP address for the data subject’s Internet connection, is transferred to Google in the United States every time our website is visited. This personal data is stored by Google in the United States. In some cases, Google shares the personal data collected through these technological processes with third parties.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. Furthermore, cookies that have already been set by Google can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do this, the data subject must navigate to the link www.google.com/settings/ads on any of the browsers he or she uses and select his or her preferred settings there.

Further information and the applicable privacy-policy provisions of Google can be viewed at www.google.de/intl/de/policies/privacy/.

 

28. Privacy-policy provisions for the use and application of Instagram

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from the Instagram service into this website. When giving consent to the use of cookies, the data subject consents to the data processing described here in connection with Instagram components/the Instagram button, though he or she can also deny consent. The following information only applies if consent has been granted.

Instagram is a service that can be categorised as an audiovisual platform and enables users to share photographs and videos and also redistribute such data to other social networks.

The company operating Instagram’s services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, United States.

Every time a page is visited on this website, the latter being operated by the controller and featuring an integrated Instagram component (Instagram button), the relevant Instagram component automatically causes the Web browser on the data subject’s IT system to download a rendering of the corresponding component from Instagram. This technical process involves Instagram receiving knowledge of the particular page on our website that the data subject visits.

Every time the data subject visits our website and for the entire length of time he or she spends on our website, Instagram will identify the specific page that the data subject is visiting if he or she is simultaneously logged into Instagram. This information is collected by the Instagram component and matched with the data subject’s Instagram account by Instagram. Should the data subject utilise one of the Instagram buttons integrated into our website, the data and information transferred through it is matched with the data subject’s personal Instagram account and stored and processed by Instagram.

The Instagram component always informs Instagram of the data subject visiting our website if the data subject is simultaneously logged into Instagram at the time of visiting our website, irrespective of whether the data subject clicks on the Instagram component. If the data subject does not want this information to be transferred to Instagram in the described manner, he or she can prevent it being transferred by logging out of his or her Instagram account before visiting our website.

Further information and Instagram’s applicable privacy-policy provisions can be viewed at help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.

 

29. Privacy-policy provisions for the use and application of LiveZilla

The controllers have integrated the LiveZilla component into this website. LiveZilla is live support-help-desk software that enables the establishment of direct communication in real time through live chat with visitors to our website. This offers a customer service option in which the controllers have a legitimate interest, for which reason the processing in this context is based on GDPR Article 6(1)(b) and (f).

The developer of the LiveZilla component is LiveZilla GmbH, Byk-Gulden-Straße 18, 78224 Singen, Germany.

Our website is equipped with a LiveZilla component, which means that this component collects data each time our website is viewed with the purpose of operating the live-chat system and analysing the system’s operations. Further information about LiveZilla can be viewed at www.livezilla.net/home/de/.

The LiveZilla component stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. When giving consent to the use of cookies, the data subject consents to the data processing described here in connection with LiveZilla components, though he or she can also deny consent. If consent is not given, the LiveZilla service may only be able to be used with restrictions or even not at all. Pseudonymous usage profiles are generated through the LiveZilla cookie. These pseudonymous usage profiles can be used by the controllers to perform an analysis of visitor behaviour and also analyse and maintain the proper operation of the live-chat system. The analysis also serves to improve our offering. The data collected through the LiveZilla component is not used to identify the data subject unless separate, explicit consent has been obtained from the data subject beforehand. This data is not merged with personal data or with other data that contains the same pseudonym.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. This would also prevent the LiveZilla component from setting a cookie on the data subject’s IT system. In addition, cookies already set by LiveZilla can be erased at any time using an Internet browser or other software. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

The applicable privacy-policy provisions of LiveZilla GmbH can be viewed at www.livezilla.net/disclaimer/de.

 

30. Privacy-policy provisions for the use and application of Twitter

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from Twitter into this website. When giving consent to the use of cookies, the data subject consents to the data processing described here in connection with Twitter components, though he or she can also deny consent. The following information only applies if consent has been granted.

Twitter is a multilingual, publicly accessible microblogging service on which users publish and share ‘tweets’, short messages limited to 280 characters. These short messages can be viewed by anyone, including by persons not logged into Twitter. Tweets are also displayed to the ‘followers’ of each user. Followers are other Twitter users who follow the tweets of a user. Furthermore, Twitter makes it possible to speak to a wide audience using hashtags, links and retweets.

The company operating Twitter is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States.

Every time a page is visited on this website, the latter being operated by the controller and featuring an integrated Twitter component (Twitter button), the relevant Twitter component automatically causes the Web browser on the data subject’s IT system to download a rendering of the corresponding Twitter component from Twitter. Furthermore information about the Twitter buttons can be viewed at about.twitter.com/de/resources/buttons. This technical process involves Twitter receiving knowledge of the particular page on our website that the data subject visits.

The purpose of integrating the Twitter component is to enable our users to redistribute the content of this website, spread awareness of this website in the digital community and increase our visitor traffic.

Every time the data subject visits our website and for the entire length of time he or she spends on our website, Twitter identifies the specific page on our website that the data subject is visiting if he or she is simultaneously logged into Twitter. This information is collected by the Twitter component and matched with the data subject’s Twitter account by Twitter. Should the data subject utilise one of the Twitter buttons integrated into our website, the data and information transferred through it is matched with the data subject’s personal Twitter account and stored and processed by Twitter.

The Twitter component always informs Twitter of the data subject visiting our website if the data subject is simultaneously logged into Twitter at the time of visiting our website, irrespective of whether the data subject clicks on the Twitter component. If the data subject does not want this information to be transferred to Twitter in the described manner, he or she can prevent it being transferred by logging out of his or her Twitter account before visiting our website.

Twitter’s applicable privacy-policy provisions can be viewed at https://www.linkedin.com/legal/privacy-policy.

 

31. Privacy-policy provisions for the use and application of YouTube

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from YouTube into this website. YouTube is an online video portal that enables video publishers to upload video clips free of charge and enables other users to watch, rate and comment on them, also free of charge. YouTube allows any type of video to be published, for which reason full film and television broadcasts as well as music videos, trailers and user-made videos are available over its website.

The company operating YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, United States. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Because YouTube stores your data as a usage profile and for purposes including advertising, market research and/or the needs-based design of its website, the aforementioned component is only activated when you have previously given your consent. The following information applies in this case.

Every time a page is visited on this website, the latter being operated by the controller and featuring an integrated YouTube component (YouTube video), the relevant YouTube component automatically causes the Web browser on the data subject’s IT system to download a rendering of the corresponding YouTube component from YouTube. Further information about YouTube can be viewed at www.youtube.come/yt/about/de/. This technological process involves YouTube and Google receiving knowledge of the particular page on our website that the data subject visits.

If the data subject is simultaneously logged into YouTube, YouTube identifies the specific page on our website that the data subject is visiting if he or she visits a page containing a YouTube video. This information is collected and matched with the data subject’s YouTube account by YouTube and Google.

The YouTube component always informs YouTube and Google of the data subject visiting our website if the data subject is simultaneously logged into YouTube at the time of visiting our website, irrespective of whether the data subject clicks on a YouTube video. If the data subject does not want this information to be transferred to YouTube and Google in the described manner, he or she can prevent it being transferred by logging out of his or her YouTube account before visiting our website.

The privacy policy published by YouTube, available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.

 

32. Privacy-policy provisions for the use and application of Tradedoubler

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from Tradedoubler into this website. Tradedoubler is a German affiliate network that offers affiliate marketing. Affiliate marketing is an Internet-based form of selling that enables commercial website operators – ‘merchants’ or ‘advertisers’ – to display advertising on websites belonging to third parties, i.e. sales partners which are also referred to as ‘affiliates’ or ‘publishers’ and which usually receive commission from clicks or sales. Using the affiliate network, the merchant provides an advertising medium, i.e. a banner advertisement or other suitable form of online advertising, which is in turn displayed by an affiliate on its own website or via other channels, such as through keyword advertising or email marketing. Because the aforementioned component contains a tracking cookie, it is only activated when you have previously given your consent to the setting of cookies.

The company operating Tradedoubler is Tradedoubler GmbH, Herzog-Wilhelm-Straße 26, 80331 Munich, Germany.

Tradedoubler stores a cookie on the data subject’s IT system. There is an explanation of what cookies are earlier in this privacy policy. The tracking cookie from Tradedoubler does not store any kind of personal data. The only things stored are the identification number of the affiliate, i.e. the partner selling to the prospective customer, and the reference number of the visitor of a website and the advertisement that has been clicked on. The purpose for storing this data is to carry out commission payments between a merchant and the affiliate for commission earned through Tradedoubler, the affiliate network.

The cookies described here are only set if you have previously given your consent to the storage of these types of cookies. You can of course withdraw your consent at any time or prevent cookies being set through your Web browser’s settings. This would also prevent Tradedoubler from setting cookies on the data subject’s IT system. Furthermore, cookies that have already been set by Tradedoubler can be deleted at any time using the Web browser or other programs. Users should be aware that this may potentially result in the use of some services on our website becoming restricted.

Tradedoubler’s applicable privacy-policy provisions can be viewed at https://www.tradedoubler.com/de/datenschutzrichtlinie/.

 

33. Payment method: privacy-policy provisions for the PayPal payment method

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from PayPal into this website. PayPal is an online payment-service provider. Payments are transacted through PayPal accounts, which act as virtual bank accounts for private or commercial use. Moreover, PayPal offers the option of processing virtual payments via credit card if a user does not have a PayPal account. PayPal accounts are held under an email address, for which reason they do not have an account number. PayPal makes it possible to initiate online payments to third parties and to receive payments, too. PayPal also acts in a fiduciary capacity and offers purchase protection for buyers.

The company operating PayPal in Europe is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If a data subject selects the PayPal payment option during our online shop’s order process, the data subject’s data is transferred to PayPal automatically. By selecting this payment option, the data subject gives his or her consent to the transfer of personal data required to process payment. The legal grounds for processing this data are provided in GDPR Article 6(1)(a).

The personal data transferred to PayPal usually includes the data subject’s first name, surname, physical address, email address, IP address, landline phone number, mobile phone number or other data as necessary to process payment. Personal data related to the respective order is also required in order to fulfil the purchase agreement.

Data is transferred in order to process payment and prevent fraud. Note that the controller transfers personal data to PayPal when there is a legitimate interest for doing so. The personal data exchanged between PayPal and the controller may in some cases be transferred by PayPal to credit bureaux. Where this occurs, it is for the purposes of verifying the data subject’s identity and creditworthiness.

PayPal may potentially share personal data with affiliated companies and service providers or subcontractors to the extent that it is required to fulfil contractual obligations or if the data is to be processed by an external contractor.

The data subject is at all times free to withdraw his or her consent to PayPal’s handling of personal data. Withdrawal of consent does not have an effect on personal data that necessarily must be processed, used or transferred so that payment can be transacted (as contractually agreed). 

PayPal’s applicable privacy-policy provisions can be viewed at www.paypal.com/de/webapps/mpp/ua/privacy-full.

 

34. Payment method: privacy-policy provisions for the Sofort payment method

5HALLS HOMMAGE HOTELS GmbH, as controller of this website, has integrated components from Sofort into this website. Sofort is a payment method that enables cashless payment for products and services over the Internet. Sofort represents a technical process through which the online retailer receives an immediate confirmation of payment. This allows the retailer to deliver goods, service or downloads to customers immediately after they order.

The company operating Sofort is Sofort GmbH, Fußbergstraße 1, 82131 Gauting, Germany.

If a data subject selects the Sofort payment option during our online shop’s order process, the data subject’s data is transferred to Sofort automatically. By selecting this payment option, the data subject gives his or her consent to the transfer of personal data required to process payment. The legal grounds for processing the data are provided in GDPR Article 6(1)(a).

When finalising a purchase with Sofort, the buyer transfers his or her PIN and one-time authorisation code to Sofort GmbH. Sofort then conducts a technical check of the buyer’s account balance and loads additional data to check the funds in the account, and concludes by carrying out a bank transfer to the online retailer. The online retailer is then automatically notified of the transaction being carried out.

The personal data exchanged with Sofort includes the data subject’s first name, surname, physical address, email address, IP address, landline phone number, mobile phone number or other data as necessary to process payment. Data is transferred in order to process payment and prevent fraud. Note that the controller also transfers other personal data to Sofort when there is a legitimate interest for doing so. The personal data exchanged between Sofort and the controller may in some cases be transferred by Sofort to credit bureaux. Where this occurs, it is for the purposes of verifying the data subject’s identity and creditworthiness.

Sofort may potentially share personal data with affiliated companies and service providers or subcontractors to the extent that it is required to fulfil contractual obligations or if the data is to be processed by an external contractor.

The data subject is at all times free to withdraw his or her consent to Sofort’s handling of personal data. Withdrawal of consent does not have an effect on personal data that necessarily must be processed, used or transferred so that payment can be transacted (as contractually agreed).

Sofort’s applicable privacy-policy provisions can be viewed at www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/.

 

35. Legal grounds for processing

For our company, GDPR Article 6(1)(a) serves as the legal grounds for processing that entails us obtaining consent for a specific purpose. If it is necessary to process personal data to perform a contract for which the data subject is the opposite party, as is the case with data processing required for the delivery of goods, provision of another service or provision of consideration, for example, the data is processed on the grounds provided in GDPR Article 6(1)(b). The same applies to processing operations required to conduct pre-contractual activities, for instance, when inquiries are made about our products or services. If our company is subject to a legal obligation that requires us to process personal data, for example to fulfil tax obligations, the personal data is processed on the grounds provided in GDPR Article 6(1)(c). In exceptional cases, it may become necessary to process personal data to safeguard the vital interests of the data subject or another natural person. For example, this would be the case if a visitor injured him or herself on our premises and his or her name, age, health insurance details or other critical information then had to be passed onto a doctor, hospital or other third parties. In such cases, the personal data is processed on the grounds provided in GDPR Article 6(1)(d). Finally, processing operations may be performed on the grounds provided in GDPR Article 6(1)(f). These legal grounds apply to processing operations not reflected in any of the above legal grounds if they are necessary to process personal data to safeguard a legitimate interest of our company or a third party, unless the opposing interests, fundamental rights and fundamental freedoms of the data subject are overriding. We are explicitly authorised to perform such processing operations as they have been specially included in European Union legislation. In this regard, European Union legislation takes the view that a legitimate interest may potentially be assumed if the data subject is a customer of the controller (GDPR recitals, item 47, second sentence).

 

36. Privacy-policy provisions for use of WhatsApp as a channel of communication

The controllers have integrated into this website information about communication using the company WhatsApp. WhatsApp is a communication and social network belonging to Facebook Inc.
A social network is a social meeting place and online community run on the Internet that usually enables users to communicate with each other and interact in a virtual setting. A social network can be used as a platform to exchange opinions and experiences and it enables the online community to provide personal or commercial information. WhatsApp enables the social network’s users to do things such as create private profiles, upload photos and network with each other through their telephone number.
The company operating WhatsApp is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Its controller for the processing of personal data concerning data subjects living outside of the United States or Canada is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Central Harbour, Dublin 2, Ireland.
The privacy policy published by WhatsApp, available at www.whatsapp.com/legal/, provides information about WhatsApp’s collection, processing and use of personal data. Furthermore, it explains the settings that WhatsApp offers to protect the privacy of data subjects.

 

37. Legitimate interests of the controller or third party in processing

If personal data is processed on the basis of GDPR Article 6(1)(f), our legitimate interest is the performance of our business activities to benefit the well-being of all our employees and shareholders.

 

38. Period for which personal data is stored

The period for which personal data is stored is calculated based on the relevant statutory retention period. The corresponding data is deleted as a matter of routine when the period expires, provided it is no longer required to perform or initiate contracts.

39. Statutory or contractual provisions on the provision of data; necessity when entering into the contract; data subject’s obligation to provide personal data; possible consequences when data is not provided

Please be aware that the law (e.g. tax regulations) partly requires you to supply personal data, and contractual regulations (e.g. details about the contract party) may do so, too. When entering into the contract, it may occasionally be the case that the data subject provides personal data which must then be processed by us. For example, the data subject is obliged to provide us personal data if our company enters into a contract with him or her. Not providing the personal data would result in not being able to enter into a contract with the data subject. Before providing personal data, the data subject must contact one of our employees. Our employee gives the data subject a situation-specific explanation of whether the provision of personal data is required by law or contract or required to enter into the contract, whether there is an obligation to provide personal data and the consequences that not providing personal data would have.

 

40. Existence of automated decision-making

As a responsible company, we do not make decisions automatically or conduct profiling.

This privacy policy was generated by the Privacy Policy Generator from the German Association for Data Protection and IT and privacy law solicitor Christian Solmecke.

Date: October 2019 X.10

 
 

Privacy Policy of Dorint GmbH - GDPR

 
 

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Dorint GmbH. The use of the Internet pages of the Dorint GmbH is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Dorint GmbH. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Dorint GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

 
 

1. Definitions

 
 

The data protection declaration of the Dorint GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a)    Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b)    Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c)    Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d)    Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e)    Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f)     Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g)    Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h)    Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i)      Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

j)      Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k)    Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 
 

2. Name and Address of the controller

 
 

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Dorint GmbH
Aachener Straße 1051
50858 Köln
Germany

Phone: +49 221 48567-0
Fax: +49 221 48567-148
Mail: info(at)dorint.com
Internet: http://www.dorint.com

 
 

3. Name and Address of the Data Protection Officer

 
 

The Data Protection Officer of the controller is:

Prof. Dr. Rolf Lauser
Data Protection Officer
Dr. Gerhard-Hanke-Weg 31
85221 Dachau
Germany

Mail: rolf(at)lauser-nhk.de

Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.

 
 

4. Cookies

 
 

The Internet pages of the Dorint GmbH use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Dorint GmbH can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

 
 


 
 

5. Collection of general data and information

 
 

The website of the Dorint GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Dorint GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Dorint GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

 
 

6. Registration on our website

 
 

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.

 
 

7. Subscription to our newsletters

 
 

On the website of the Dorint GmbH, users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Dorint GmbH informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected when registering for the newsletter will be used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or for registration, as could be the case in the event of changes to the newsletter offer or changes in the technical conditions. We use the newsletter dispatch service providers "MailChimp" and Serenata Intraware for the registration as well as for the dispatch of the newsletter. Detailed information on the newsletter dispatch service providers "MailChimp" and Serenata Intraware can be found here in the data protection declaration under point 20.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

 
 

8. Newsletter-Tracking

 

(Kopie 19)

 

The newsletter of the Dorint GmbH contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Dorint GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Dorint GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation. Here we work together with the newsletter dispatch service providers "MailChimp" and Serenata Intraware. Detailed information on the newsletter dispatch service providers "MailChimp" and Serenata Intraware can be found here in the data protection declaration under point 20.

 
 

9. Contact possibility via the website

 
 

The website of the Dorint GmbH contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). The contact forms are forms for general inquiries, booking and reservation requests, requests for table reservations in restaurants, forms for ordering brochures. If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties. If a user takes this opportunity to contact us, the data entered in the input mask will be transmitted to us and saved. This data is: First name, last name, phone and/or e-mail address. At the time the message is sent, the following data is also stored: the IP address of the user, date and time of registration, Your consent is obtained for processing the data as part of the sending process and reference is made to this data protection declaration.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored. This personal data is not passed on to third parties.

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b GDPR.

 
 

10. Comments function in the blog on the website

 
 

The Dorint GmbH offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.

If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user's (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.

 
 

11. Subscription to comments in the blog on the website

 
 

The comments made in the blog of the Dorint GmbH may be subscribed to by third parties. In particular, there is the possibility that a commenter subscribes to the comments following his comments on a particular blog post.

If a data subject decides to subscribe to the option, the controller will send an automatic confirmation e-mail to check the double opt-in procedure as to whether the owner of the specified e-mail address decided in favor of this option. The option to subscribe to comments may be terminated at any time.

 
 

12. Routine erasure and blocking of personal data

 
 

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

 
 

13. Rights of the data subject

 
 

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Dorint GmbH, he or she may, at any time, contact any employee of the controller. An employee of Dorint GmbH shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of the Dorint GmbH will arrange the necessary measures in individual cases.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Dorint GmbH, he or she may at any time contact any employee of the controller. The employee of the Dorint GmbH will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the Dorint GmbH.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The Dorint GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the Dorint GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Dorint GmbH to the processing for direct marketing purposes, the Dorint GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Dorint GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the Dorint GmbH. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the Dorint GmbH shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Dorint GmbH.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the Dorint GmbH.

 
 

14. Serenata Intraware Customer Relationship Management System (CRM) Deployment and Use Privacy Policy

 
 

The data controller responsible for processing has integrated a Customer Relationship Management System (CRM) from Serenata Intraware. A customer relationship management system is used for customer care and describes the consistent orientation of a company towards its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important building block for our company and enables in-depth relationship marketing. Customer data stored on Serenata Intraware systems also includes personal data, namely contact, contract and payment data of guests or interested parties and also of employees, suppliers, service providers and other contractual partners of the customer or the companies as well as documents concerning communications between these and the customer or the companies.

The operating company of Serenata Intraware is Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich.

Personal data is processed during online booking on the Dorint GmbH website and during online registration for the Dorint Card Bonus Programme. The processing of personal data is carried out in accordance with Art. 4 No. 2 and Art. 28 GDPR. The controller shall at all times, upon request, inform each data subject of the personal data relating to that data subject. Furthermore, the controller shall correct or delete personal data at the request or notice of the data subject, provided that there is no legal obligation to keep such data in safekeeping. All the employees of the controller are available to the data subject as contact persons in this context.

 
 

15. Data protection regulations on the use and application of HotelREZ

 
 

The data controller has integrated services of HotelREZ Limited. The services are software for collecting data to create and process reservations for hotel stays. On the dorint.com website, HotelREZ is used for the purpose of making a direct online reservation.  The type and scope of the personal data requested can be seen from the corresponding input mask. The personal data is collected, processed and used exclusively for the execution and processing of the contractual relationship established with the reservation (accommodation contract) and hotel stay. The underlying legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR.

HotelREZ is operated by HotelREZ Linited, Balderton Hall, Fernwood, Newark, Nottinghamshire NG24 3JR United Kingdom.

 
 

16. Data protection for applications and the application procedures

 
 

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

 
 

17. Data protection regulations on the use and application of an Internet service provider

 
 

The data controller uses the web hosting provider Mittwald based in Germany for the purposes of hosting the website and for back-up services.  A hosting provider offers and operates Internet services which are necessary for the necessary infrastructure of the website of the data controller.

Mittwald's operating company is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp, Germany.

In the course of providing services for hosting purposes, access to personal data by the contractor cannot be excluded. Data processing is carried out exclusively in a member state of the European Union or in another state party to the Agreement on the European Economic Area.  The transmission of personal data generally involves user data such as IP addresses, log files and the logging of user activities (websites visited, time of access, amount of data sent in bytes, source/reference from which you accessed the site, browser used, operating system used, IP address used). The data collected about Mittwald will not be used to identify the data subject without the prior, separate and explicit consent of the data subject. This data is not combined with personal data or with other data containing the same pseudonym.

 
 

18. Data protection provisions about the application and use of Affilinet

 
 

On this website, the controller has integrated components of the enterprise Affilinet. Affilinet is a German affiliate network, which offers affiliate marketing.

Affiliate marketing is a web-based form of distribution, which allows commercial operators of Internet sites, the so-called merchants or advertisers, to show advertising, which will be paid mostly through click or sale commissions, on third-party Internet sites that are also called affiliates or publishers. The Merchant provides through the affiliate network an advertising medium, such as an advertising banner or other suitable means of Internet advertising, which is subsequently integrated by an affiliate on its own Internet pages or via other channels such as keyword advertising or e-mail marketing.

The operating company of Affilinet is the Affilinet GmbH, Sapporo arc 6-8, 80637 Munich, Germany.

Affilinet sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. The tracking cookie by Affilinet stores no personal data. Only the identification number of the affiliate, that is, the partner mediating the potential customer, as well as the ordinal number of the visitor of a website and the clicked advertising medium are stored. The purpose of this data storage is the processing of commission payments between a merchant and affiliate, which are processed through the affiliate network, that is Affilinet.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the Internet browser used and, thus, permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Affilinet from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Affilinet may be deleted at any time via a web browser or other software programs.

The applicable data protection provisions of Affilinet may be accessed under www.affili.net/uk/footeritem/privacy-policy.

 
 

19. Data protection provisions about the application and use of Etracker

 
 

On this website, the controller has integrated components of the enterprise Etracker. Etracker is a Web analytics service. Web analytics is the collection, gathering and analysis of data about the behavior of visitors to websites. A web analysis service captures, among other things, data about from which website a person has arrived on another website (the so-called referrer), which sub-sites of the website were visited or how often and for what duration a sub-site was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operating company of Etracker is Etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany.

Etracker sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which an Etracker component was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to transmit data for marketing and optimisation purposes to Etracker through the Etracker component. During the course of this technical procedure Etracker receives data that is used to create pseudonymous user profiles. The user profiles created in such a way are used for the analysis of the behaviour of the data subject, which has accessed Internet page of the controller and are evaluated with the aim of improving and optimizing the website. The data collected through the Etracker component is not used without first obtaining of a separate and explicit consent of the data subject to identify the data subject. This data is not merged with personal data or other data which contain the same pseudonym.

The data subject may, as stated above, at any time prevent the setting of cookies through our website by means of a corresponding adjustment of the Internet browser used and, permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Etracker from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Etracker may be deleted at any time via a Web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data relating to a use of this Internet site that are generated by the Etracker cookie as well as the processing of these data by Etracker and the chance to preclude such. For this purpose, the data subject must press the ‘cookie-set’ button under the link www.etracker.de/privacy, which sets an opt-out cookie. The opt-out cookie used for this purpose is placed on the information technology system used by the data subject. If the cookies are deleted from the system of the data subject, then the data subject must call up the link again and set a new opt-out cookie.

With the setting of the opt-out cookie, however, the possibility exists that the websites of the controller are not fully usable anymore by the data subject.

The applicable data protection provisions of Etracker may be accessed under https://www.etracker.com/de/datenschutz.html.

 
 

20. Privacy Policy regarding the use of email marketing systems from MailChimp and Serenata Intraware

 
 

The person responsible for processing uses the e-mail marketing components of MailChimp and Serenata Intraware to send the newsletter.

MailChimp is a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA. The e-mail marketing system of Serenata Intraware is again a service of Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich.

Your data (e-mail address, IP address, date and time of your registration) will be transmitted to a server of The Rocket Science Group in the USA and stored there in compliance with the "EU-US Privacy Shield". Further information on data protection at MailChimp can be found at: mailchimp.com/legal/privacy/

Further information on the "EU-US Privacy Shield" can be found at: The Federal Commissioner for Data Protection and Freedom of Information ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/ index_en.htm

Your data stored during newsletter registration via Serenata Intraware (e-mail address, IP address, date and time of your registration) will be transmitted to a server of Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich. The processing of personal data is carried out in accordance with Art. 4 No. 2 and Art. 28 GDPR.

You can cancel or revoke your subscription to this newsletter and your consent to the storage of your data at any time in the future. Details can be found in the confirmation e-mail and in each individual newsletter. Our newsletters contain so-called tracking pixels (web bugs) with which we can recognize whether and when an e-mail was opened and which links in the e-mail were followed by the personalized recipient.

This data is stored by us so that we can optimally tailor our newsletter to the wishes and interests of our subscribers. Accordingly, the data collected is used to send personalized newsletters to the respective recipient. We ask for your consent in this regard as follows: "I agree that my data and my usage behaviour are stored electronically by the newsletter tracking to send me an individualized newsletter".

With the revocation of the consent to receive the newsletter, the consent to the aforementioned tracking is also revoked. With the revocation of the consent to receive the newsletter, the consent to the aforementioned tracking is also revoked. The data will be processed for the purpose of contacting us in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntary consent. The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed.

 
 

21. Privacy Policy regarding the use of “eStandby Upgrade”-Services from NOR1

 
 

The controller uses also “eStandby Upgrade”-Services in order to offer to customers with hotel reservation suitable supplementary survices. For the processing of personal data in context of “eStandby Upgrade”-Services the controller uses the services of a processor Nor1, Inc., a corporation registered in the State of Delaware, domiciled in 3255 Scott Blvd, Bldg 7 Suite 120, Santa Clara CA 95054, USA. Further information on data protection at MailChimp can be found at: www.nor1.com/privacy_policy
The following personal data are saved and processed in the context of  offering of “eStandby Upgrade”-Services: reservation details like name and address of the customer respectively name and address of the recipient of the invoice; the services, which  are already booked; “loyalty club”-memberships such like Dorint Bonus Card etc.; data about the hotel-customer-contract-relation; ….. [bitte ggf. ergänzen].
The personal data related to “eStandby Upgrade”-Services will be transmitted to a server of the Nor1,Inc. and its subcontractors in the USA and are stored there in compliance with the "EU-US Privacy Shield". Further information on the "EU-US Privacy Shield" can be found at: The Federal Commissioner for Data Protection and Freedom of Information ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/ index_en.htm

 
 

22. Customer Alliance Use and Usage Privacy Policy

 
 

The data controller has integrated Customer Alliance services. Customer Alliance is used to analyze customer ratings on the Internet, actively question customers and receive new bookings. Customer Alliance collects, uses and processes personal data for this purpose. The nature and purpose of the processing of personal data by Customer Alliance is to address customers of the controller with a request to evaluate the service provided, to record the customer evaluations and then to evaluate and make them available to the controller.

The operator of Customer Alliance services is CA Customer Alliance GmbH, Ullsteinstraße 130, 12109 Berlin, Germany.

Customer Alliance processes data types/categories within the scope of the order: Name, title, gender, language, contract duration, e-mail address, telephone number, address, information on the provision of services (costs, turnover, number of service items), any individual segmentation data available, route of concluding the contract (Internet, telephone, etc.), country of origin, service category or service group, customer evaluation of the customer (customer evaluation). The processing of personal data takes place exclusively in the territory of the Federal Republic of Germany, in a member state of the European Union or in another state party to the Agreement on the European Economic Area.

 
 

23. Privacy policy for the use of Google Maps

 
 

The data controller has integrated Google Maps services into this website. The Google Maps API is used to display geographical information visually. When using Google Maps, Google also collects, processes and uses data about the use of map functions by visitors.

The operator of the Google Maps services is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Google Maps places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Google will be able to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. Every time you visit a website on which the Google Mapsintegriert service is integrated, the person's Internet browser automatically identifies itself to Google. As part of this technical procedure, Google obtains knowledge of personal data, such as the IP address or the user's surfing behaviour, which Google uses, among other things, to display interest-relevant advertising.

The cookie is used to store personal information, such as the web pages visited by the person concerned. Personal data, including the IP address of the Internet connection used by the person concerned, is therefore transferred to Google in the United States of America each time he or she visits our Internet pages. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through the technical process to third parties.

The person concerned can prevent the setting of cookies by our website at any time, as already described above, by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, the person concerned has the possibility to object to interest-based advertising by Google. To do this, the person concerned must access the www.google.de/settings/ads link from each of the Internet browsers they use and make the required settings there.

Further information and Google's current privacy policy can be found at www.google.de/intl/de/policies/privacy/

 
 

24. Data protection provisions about the application and use of Facebook

 
 

On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.

A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.

If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the "Like" button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.

Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.

The data protection guideline published by Facebook, which is available at facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.

 
 

25. Data protection provisions about the application and use of Google Remarketing

 
 

On this website, the controller has integrated Google Remarketing services. Google Remarketing is a feature of Google AdWords, which allows an enterprise to display advertising to Internet users who have previously resided on the enterprise's Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users.

The operating company of the Google Remarketing services is the Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.

Google Remarketing sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google enables a recognition of the visitor of our website if he calls up consecutive web pages, which are also a member of the Google advertising network. With each call-up to an Internet site on which the service has been integrated by Google Remarketing, the web browser of the data subject identifies automatically with Google. During the course of this technical procedure, Google receives personal information, such as the IP address or the surfing behaviour of the user, which Google uses, inter alia, for the insertion of interest relevant advertising.

The cookie is used to store personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to the interest-based advertising by Google. For this purpose, the data subject must call up the link to www.google.de/settings/ads and make the desired settings on each Internet browser used by the data subject.

Further information and the actual data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/.

 
 

26. Data protection provisions about the application and use of Google+

 
 

On this website, the controller has integrated the Google+ button as a component. Google+ is a so-called social network. A social network is a social meeting place on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Google+ allows users of the social network to include the creation of private profiles, upload photos and network through friend requests.

The operating company of Google+ is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which a Google+ button has been integrated, the Internet browser on the information technology system of the data subject automatically downloads a display of the corresponding Google+ button of Google through the respective Google+ button component. During the course of this technical procedure, Google is made aware of what specific sub-page of our website was visited by the data subject. More detailed information about Google+ is available under developers.google.com/+/.

If the data subject is logged in at the same time to Google+, Google recognizes with each call-up to our website by the data subject and for the entire duration of his or her stay on our Internet site, which specific sub-pages of our Internet page were visited by the data subject. This information is collected through the Google+ button and Google matches this with the respective Google+ account associated with the data subject.

If the data subject clicks on the Google+ button integrated on our website and thus gives a Google+ 1 recommendation, then Google assigns this information to the personal Google+ user account of the data subject and stores the personal data. Google stores the Google+ 1 recommendation of the data subject, making it publicly available in accordance with the terms and conditions accepted by the data subject in this regard. Subsequently, a Google+ 1 recommendation given by the data subject on this website together with other personal data, such as the Google+ account name used by the data subject and the stored photo, is stored and processed on other Google services, such as search-engine results of the Google search engine, the Google account of the data subject or in other places, e.g. on Internet pages, or in relation to advertisements. Google is also able to link the visit to this website with other personal data stored on Google. Google further records this personal information with the purpose of improving or optimizing the various Google services.

Through the Google+ button, Google receives information that the data subject visited our website, if the data subject at the time of the call-up to our website is logged in to Google+. This occurs regardless of whether the data subject clicks or doesn’t click on the Google+ button.

If the data subject does not wish to transmit personal data to Google, he or she may prevent such transmission by logging out of his Google+ account before calling up our website.

Further information and the data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/. More references from Google about the Google+ 1 button may be obtained under developers.google.com/+/web/buttons-policy.

 
 

27. Data protection provisions about the application and use of Google-AdWords

 
 

On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.

If a data subject reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g, the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or canceled a sale of goods.

The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.

The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.

The data subject has a possibility of objecting to the interest based advertisement of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and set the desired settings.

Further information and the applicable data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/.

 
 

28. Data protection provisions about the application and use of Instagram

 
 

On this website, the controller has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.

The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject and stores the personal data.

Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks on the Instagram button or not. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.

Further information and the applicable data protection provisions of Instagram may be retrieved under help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.

 
 

29. Data protection provisions about the application and use of LiveZilla

 
 

On this website, the controller has integrated the LiveZilla component. LiveZilla is a live support help desk software that enables direct communication in real time (so-called live chat) with visitors of their own Internet page.

The developer of the LiveZilla component is LiveZilla GmbH, Byk-Gulden-Straße 18, 78224 Singen, Germany.

With each single call-up to our website, which is equipped with a LiveZilla component, this component collects data with the purpose of operating the live chat system and analyzing the operation of the system. Further information about LiveZilla may be retrieved under www.livezilla.net/home/en/.

The LiveZilla component sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. Pseudonymised user profiles may be created with the help of the LiveZilla cookie. Such pseudonymised usage profiles may be used by the controller to conduct an analysis of visitor behavior as well as analyze and maintain a proper operation of the live chat system. The analysis is also improving our offers. The data collected through the LiveZilla component is not used to identify the data subject without first obtaining of a separate express consent of the data subject. These data are not merged with personal data or other data which contain the same pseudonym.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent the LiveZilla component from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by the LiveZilla component may be deleted at any time via a web browser or other software programs.

The applicable data protection provisions of LiveZilla GmbH may be accessed under www.livezilla.net/disclaimer/en/.

 
 

30. Data protection provisions about the application and use of Twitter

 
 

On this website, the controller has integrated components of Twitter. Twitter is a multilingual, publicly-accessible microblogging service on which users may publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to 280 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is a retransmission of the contents of this website to allow our users to introduce this web page to the digital world and increase our visitor numbers.

If the data subject is logged in at the same time on Twitter, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, then Twitter assigns this information to the personal Twitter user account of the data subject and stores the personal data.

Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks on the Twitter component or not. If such a transmission of information to Twitter is not desirable for the data subject, then he or she may prevent this by logging off from their Twitter account before a call-up to our website is made.

The applicable data protection provisions of Twitter may be accessed under twitter.com/privacy.

 
 

31. Data protection provisions about the application and use of YouTube

 
 

On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.

YouTube's data protection provisions, available at www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.

 
 

32. Data protection provisions about the application and use of Tradedoubler

 
 

On this website, the controller has integrated components of TradeDoubler. TradeDoubler is a German affiliate network, which offers affiliate marketing. Affiliate marketing is an Internet-based sales form that enables commercial operators of Internet sites, the so-called merchants or advertisers, to place advertising that is usually paid via click or sale commissions on third-party websites, e.g. sales partners, also called affiliates or publishers. The merchant provides, through the affiliate network, an advertising medium, e.g. an advertising banner or other suitable means of Internet advertising, which is subsequently integrated by an affiliate on their own Internet pages or promoted via other channels, such as keyword advertising or e-marketing.

The operating company of TradeDoubler is TradeDoubler GmbH, Herzog-Wilhelm-Straße 26, 80331 München, Germany.

TradeDoubler sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. TradeDoubler's tracking cookie stores no personal data. Only the identification number of the affiliate, that is, the partner mediating the potential customer, as well as the ordinal number of the visitor of a website and the clicked advertising medium are stored. The purpose of storing this data is the processing of commission payments between a merchant and affiliate, which are processed via the affiliate network, that is TradeDoubler.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent TradeDoubler from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by TradeDoubler may be deleted at any time via a web browser or other software programs.

The applicable data protection provisions of TradeDoubler may be retrieved under www.tradedoubler.com/en/privacy-policy/.

 
 

33. Payment Method: Data protection provisions about the use of PayPal as a payment processor

 
 

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject chooses "PayPal" as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of PayPal may be retrieved under www.paypal.com/us/webapps/mpp/ua/privacy-full.

 
 

34. Payment Method: Data protection provisions about the use of Sofortüberweisung as a payment processor

 
 

On this website, the controller has integrated components of Sofortüberweisung. Sofortüberweisung is a payment service that allows cashless payment of products and services on the Internet. Sofortüberweisung is a technical procedure by which the online dealer immediately receives a payment confirmation. This enables a trader to deliver goods, services or downloads to the customer immediately after ordering.

The operating company of Sofortüberweisung is SOFORT GmbH, Fußbergstraße 1, 82131 Gauting, Germany.

If the data subject chooses "immediate transfer" as the payment option in our online shop during the ordering process, the data of the data subject will be transmitted to Sofortüberweisung. By selecting this payment option, the data subject agrees to the transmission of personal data required for payment processing.

In the case of purchase processing via direct transfer, the buyer sends the PIN and the TAN to Sofort GmbH. Sofortüberweisung then carries out a transfer to the online merchant after technical verification of the account status and retrieval of additional data to check the account assignment. The online trader is then automatically informed of the execution of the financial transaction.

The personal data exchanged with Sofortüberweisung is the first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The transmission of the data is aimed at payment processing and fraud prevention. The controller shall immediately transfer other personal data, even if a legitimate interest in the transmission exists. The personal data exchanged between Sofortüberweisung and the controller shall be transmitted by Sofortüberweisung to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

Sofortüberweisung provides personal data to affiliated companies and service providers or subcontractors as far as this is necessary for the fulfillment of contractual obligations or data in order to be processed.

The data subject has the possibility to revoke the consent to the handling of personal data at any time from Sofortüberweisung. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of Sofortüberweisung may be retrieved under https://www.sofort.com/eng-DE/datenschutzerklaerung-sofort-gmbh/.

 
 

35. WhatsApp Privacy Policy as a Communication Channel

 
 

The data controller has integrated information on communication via WhatsApp on this website. WhatsApp is a social communications network and is part of Facebook Inc.
A social network is an Internet-operated social meeting place, an online community that typically enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the Internet community to provide personal or company-related information. WhatsApp enables social network users to create private profiles, upload photos, and network via telephone numbers, among other things.
WhatsApp is operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. If a data subject lives outside the United States or Canada, the data controller for processing personal data is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
WhatsApp's published Privacy Policy, available at www.whatsapp.com/legal/, discloses WhatsApp's collection, processing, and use of personal information. It also explains WhatsApp's privacy settings for the individual concerned.

 
 

36. Legal basis for the processing

 
 

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

 
 

37. The legitimate interests pursued by the controller or by a third party

 
 

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

 
 

38. Period for which the personal data will be stored

 
 

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

 
 

39. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

 
 

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

 
 

40. Existence of automated decision-making

 
 

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the DGD - Your External DPO that was developed in cooperation with German Lawyers from WILDE BEUGER SOLMECKE, Cologne.